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ISO 9000 is a family of standards for quality management systems. ISO 9000 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies. Some of the requirements in ISO 9001 (which is one of the standards in the ISO 9000 family) include
Most businesses already have an established way of doing business. In today's competitive markets one needs to have a planned manner to manage business processes and achieve 100% customer satisfaction for a better business growth and profitability. ISO 9000 series of international standard for Quality Management System provides the exact framework for businesses to not only achieve this but also to ensure continual improvement in all processes.
ProcessLOGIX makes the task of understanding the requirements of the standard easier for the businesses and help them to implement it in a smoother way.
The ISO 9000 series contains ISO 9001:2000; the requirements an organization needs to fulfill to be eligible for certification by certification agencies such as BSI, TUV, DNV etc. ProcessLOGIX implements this standard in following stages:
- Business Process Analysis / GAP Analysis
- Documentation (Quality Manual, Procedure Manual, Work Instructions, SOPs, formats etc.)
- Trainings (ISO awareness, Internal Quality Auditor, Management Representative Training)
- Internal Audit
- Management Review Meeting
- Certification Audit preparation
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